How SJCE Helps to Reduce the Impacts of PG&E’s 2024 Rate Increase for Customers

Man and woman looking at bill

The winter season is when many Californians receive some of their highest energy bills of the year. Often, this is the result of increased energy usage – the sun sets earlier and the cold temperatures mean more people are running heaters to keep warm. Some of this year’s increase may also be the result of PG&E’s recently approved rate increases, which also affect SJCE customers.

PG&E’s budget for 2024-2026 was approved by the California Public Utilities Commission on November 16, 2023. This budget will require an increase in customer rates. All PG&E electric customers, including those that receive service through SJCE, will pay these rate increases which went into effect on January 1, 2024.

How much is the PG&E rate increase for the typical customer?

For the average residential customer, the PG&E rate increase will be about $33, or 13% per month.

PG&E Bill Impacts

Electricity IncreaseNatural Gas IncreaseTotal Bill Increase
Average Residential Customer$22.20$10.43$32.63 (12.8%)
Average Residential CARE* customer$14.43$7.23$21.66 (13.1%)

*The California Alternative Rates for Energy (CARE) program is a monthly discount of 20% or more on gas and electricity. Participants qualify by meeting income guidelines or enrolling in certain public assistance programs. Visit our discount programs page to learn more and see if you qualify.

Why did PG&E increase rates?

PG&E has announced that they’re making several changes to ensure the safety and reliability of their services including big investments in undergrounding electric lines to decrease wildfire risk. These upgrades and recent inflation are the main reasons PG&E increased their rates this year.

IMPORTANT TO NOTE: These increased costs are only for PG&E transmission and delivery, not for SJCE’s portion of your electricity bill which covers generation of clean energy and replaces a fee that PG&E would otherwise charge.

How does SJCE save customers money?

On average, SJCE residential customers currently save $4.51 a month compared to PG&E bundled service. We are committed to providing clean energy at competitive prices while providing community benefits like discount programs.

ServiceRenewable EnergyAverage Monthly Cost
SJ Cares
(10% discount for CARE/FERA customers)
(Default service)
PG&E Bundled Service48%$187.52

Based on a typical residential usage of 416 kWh under the E-TOU-C rate schedule at SJCE rates effective February 15, 2024. Actual costs will vary depending on usage and other factors. This estimate is an average of seasonal rates.

Why do PG&E rate increases affect SJCE customers?

Electricity service can be thought of in two parts: generation and delivery. SJCE provides just the generation portion of your electricity service, ensuring more renewable energy is generated on behalf of customers like you. PG&E continues to deliver the electricity, maintaining the lines and wires that distribute electricity to your home or business. Rate increases on PG&E delivery services will still impact SJCE customers.

PG&E is also responsible for all gas services and increases apply to all customers. SJCE does not supply any gas services.

How can I lower my bill?

Find out if you are eligible for California’s discount programs, like CARE or FERA, which can save you up to 35% on your bill. Visit our Discount Programs webpage to see all available programs. By enrolling in CARE or FERA, you automatically receive an extra 10% discount on SJCE charges through SJ Cares. You may also be eligible to enroll in Solar Access for additional savings.

We also have information on our Energy Savings webpage on how to save energy and money without giving up comfort.

If you have additional questions, please reach out to us at or by calling (833) 432-2454.