WE WANT TO HEAR FROM YOU

If you have questions, feel free to browse our Frequently Asked Questions.

You can perform many service requests online, including upgrading to TotalGreen or opting out of getting cleaner energy at competitive rates and other community benefits.

Still have questions? Please don’t hesitate to reach out:

  • Email us: info@sanjosecleanenergy.org
  • Call us: 833-432-2454
    Customer Service Representatives are available Monday – Friday, 8 a.m. to 5 p.m. Automated call center service is available 24/7.
  • Visit us at: 200 E. Santa Clara St. (1st floor lobby), San José, CA 95113 or attend an upcoming community presentation and discussion on SJCE. Please note as of August 2, customers seeking assistance with understanding their electricity bill or navigating electricity bill assistance programs must call to schedule an in-person appointment at 408-535-4999.

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Sign up for text notification updates about energy and money savings tips by texting CLEAN to 833-415-2329.