Arrearage Management Plan (AMP)
This new state program is administered by PG&E and offers residential customers debt forgiveness in return for monthly on-time payments. With each on-time payment of current charges, AMP will forgive 1/12 of the eligible debt you owed at the time of enrollment. After 12 on-time payments, your eligible debt will be forgiven up to $8,000.
Eligibility
SJCE customers are eligible for this program if they meet the eligibility requirements. You must:
- Be enrolled in either the CARE or FERA financial assistance programs,
- Owe at least $500 on your gas and electric bill,
- Be more than 90 days past due,
- Have been a PG&E customer for at least 6 months, and
- Have made at least one on-time payment
Net energy metering (NEM), master-metered customers, and master-metered customers with sub-metered tenants are currently not eligible to participate in AMP.
How to Enroll
Call PG&E Customer Service at 1-800-743-5000 or visit www.pge.com/amp for more information. Once approved, customers will receive a notification from PG&E confirming enrollment within 1 to 3 business days.