Since both SJCE and PG&E provide your electric service, you have two true-up dates — one with SJCE for electric generation, and one with PG&E for electric delivery.
You will true-up for SJCE generation charges every April. If you use more electricity than their panels generate, you will see a charge on your May bill.
If you already had solar when you were enrolled with SJCE, your PG&E true-up occurs during your month of enrollment with SJCE. We enrolled customers with rooftop solar into our generation service in four phases in 2020-2021.
We enrolled non-solar customers in February 2019. If you installed solar after being enrolled with SJCE, your PG&E
true-up is the month your system began operating.