SJCE wind farm construction

SJCE Service Will Be Even Cleaner in 2022

We’re here to help as all electricity customers can expect higher bills

On December 14, the City Council set SJCE’s 2022 power mix and rates that will take effect January 1. Here’s what you can expect as an SJCE customer:

Cleaner Power

We are blazing the trail on climate action by increasing the renewable energy content in our standard service GreenSource to 60% to help San José meet its new, ambitious carbon neutrality goal. San José is the largest US city to pledge to reach net-zero greenhouse gas emissions by 2030 from electricity; fuel use in buildings, transport, and industry; and waste. SJCE will play a critical role. GreenSource will be 95% carbon-free in 2021.

TotalGreen will continue to be an easy, cost-effective way for customers to increase their climate impact by powering their home or business with 100% renewable energy for about $4 more per month than GreenSource for the average home.

In 2022, some of the renewable energy will come from two new SJCE renewable energy and storage projects that have recently begun producing power. Our innovative 62 MW solar plus storage project in Kern County will guarantee 16 hours of renewable energy every day, seven days a week. In New Mexico, our first 225 MW investment in wind has also begun producing emission-free power. Two more new projects will come online by the end of 2022. Over time, these projects can lower our power supply costs.

Higher Bills for Everyone

However, power supply costs in the energy industry rose in 2021 and are expected to be high and volatile in 2022, causing more expensive bills for everyone. This is due to the pandemic, drought, and other market factors. PG&E has requested to increase its generation rates by as much as 35%.

SJCE will still offer competitively priced service options that give you cleaner power, local control, community programs, and more transparency and accessibility. Customers will not save money by opting out. Our lowest cost service GreenValue will continue to cost the same as PG&E while GreenSource monthly bills will cost the average home about $12 more.

SJCE choices

We are taking action to improve stability and affordability for our customers by building reserves and exploring cost-of-service rates that are not driven by PG&E rate fluctuations.

How to Save on Your Bill

We are here to help. We have service options to meet different households’ needs and lifestyles, and we can help you find ways to save money and pay off debt. Here are the top actions you can take to save on your bill:

    1. See if you qualify for CARE or FERA, state discount programs that give income qualified customers up to 35% off their energy bills
      • If you are a CARE or FERA customer, you are automatically enrolled in our SJ Cares program, which will give you 60% renewable energy at our lowest rates
      • If you live in certain neighborhoods in San José, you might also qualify for our Solar Access program, which offers a 20% bill discount on top of CARE/FERA discounts. Spots are currently available in the program!
    2. If you are cost-conscious, you can enroll in our GreenValue service online or by calling 833-432-2454 at any time. You’ll need your PG&E account number, name on the account, and service ZIP code.
    3. Find the right rate plan for your household and try to save energy where you can. Most San José homes save money on time-of-use (TOU) rate plans where electricity costs more from 4 p.m. to 9 p.m. Tips to conserve energy:
      • Turn off all but essential lighting
      • Run large appliances like your dishwasher, washing machine, clothes dryer, and oven during off-peak hours (before 4 p.m. and after 9 p.m.). Use the delay start function or a timer to help!
      • Charge electronics overnight, including EVs
      • In the summer, pre-cool your home in the morning to reduce the need for air conditioning during peak hours. Set the thermostat for your air conditioner at a higher temperature.
      • Sign up to receive monthly texts with energy-saving tips and reminders from SJCE by texting “CLEAN” to 833-415-2329
    4. Get paid to save energy by OhmConnect. OhmConnect is a Bay Area-based demand response provider that pays California residential customers to decrease their electricity usage a few hours per week in the summer and fall during “OhmHours.” (OhmHours occur less frequently in the winter.) It’s free to sign up and participate in their program, and the amount you make is based on the amount of energy you save. Compensation multiplies with each smart device you connect, including smart thermostats.

Our customers are at the core of what we do. Thank you for being a valued customer.